To Place an Order
Please Call us at
When ordering stock art please order using the
Email Custom art to firstname.lastname@example.org
Orders: Email email@example.com or fax 317-704-8140
Minimum Order Requirements: Opening order - $150.00. Reorder - $100.00.
Shipping: Orders are shipped via Fedex Ground. Express options are available.
FOB: Carmel, IN 46032
Production: Please allow 7-10 business days for production, from art approval. Advise us with any rush requests.
Proof: All new orders will receive a digital proof.Once approved, the order will be sent into production.
Return/Exchange Policy: Since all orders are made to order and the nature of the products, we are unable to accept any returns. If we have sent you the wrong item or the item is damaged, please contact us within 10 days for a replacement or credit, at company's discretion. We cannot be responsible for melted products.
Credit Account: To establish a Net 30 credit account, please request a credit application from your sales rep or contact firstname.lastname@example.org. Finance charges of 1.5% per month will be added to past due accounts.
Payment: Credit card payment is required on all first orders. We accept MasterCard, Visa, American Express and Discover.3% Service Charge will be added on Net 30 accounts if paid with a credit card after shipping.
File Format: All artwork must be 300 dpi, 6"x 6". Illustrator file formats are preferred. Tiff, jpg, eps, pdf are also acceptable.
Submit Artwork: email@example.com
Setup Charges: Additional charges may be added for non-conforming artwork. We will advise before any work is done. Art setup of $40/hr will be invoiced (minimum of 2 hours).
While we ship year round, during the warm months and warm weather locations, we strongly suggest that the shipping time is no more than 2 days. We also recommend shipping in a cooler box with ice packs. There is an additional charge of $8.00 per shipping box, which includes the cooler and ice packs.